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 Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.
Pay what you want for your first license of Polar Help Desk 5.
Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization any labels
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server side Java Script.
- Source code available for purchase
Keywords: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support
Recent Changes: This version has lots of new features and bugs fixed implemented.
Install Support: Install and Uninstall
Supported Languages: English
Additional Requirements: Windows 2008, 2003, Vista, 7, XP. Both 32 and 64 bit are supported., MS SQL 2008,2005 .NET 3.5
PAD file URL: http://www.polarsoftware.com/products/padfiles/pad_file_PolarHelpDesk.xml
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